Privacy Policy

At Skrued, accessible through Skrued, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or purchase products through our online store.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Place an order
• Create an account, where available
• Contact our customer support team
• Use our live chat
• Submit a contact form
• Subscribe to promotional communications
• Participate in promotions, surveys, or other website activities

The information we may collect includes:

• Full name
• Billing and shipping address
• Email address
• Telephone number
• Order and purchase information
• Payment and transaction details
• Customer service communications
• Information submitted through contact forms or live chat

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. How We Use Your Information

Skrued may use your personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Send order confirmations and updates
• Provide customer support
• Respond to questions and requests
• Improve our website, products, and services
• Prevent fraud and unauthorized transactions
• Maintain website security
• Send promotional communications where permitted by law
• Comply with applicable laws and legal obligations

3. Payment Information

Payments may be processed through secure third-party payment providers. Depending on your selected payment method, payment information may be collected and processed directly by the applicable payment provider.

Skrued does not need to retain complete payment card information when payment processing is handled by an authorized third-party provider.

Third-party payment providers may have separate privacy policies and terms governing their handling of payment information.

4. Cookies and Similar Technologies

Skrued may use cookies and similar technologies to provide, maintain, and improve website functionality.

Cookies may help us:

• Remember shopping cart information
• Maintain website functionality
• Understand how visitors use our website
• Analyze website performance
• Improve customer experience
• Support marketing and advertising activities

You may configure your browser to block or delete cookies. Please note that disabling certain cookies may affect some website functionality.

5. How We Share Your Information

We do not sell your personal information as part of our ordinary business operations.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and technology providers
• Customer service and live-chat providers
• Analytics providers
• Marketing service providers
• Fraud prevention and security providers

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our customers, business, property, website, or legal rights.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

Third parties operate independently and may have their own privacy policies and terms. We encourage you to review their policies before providing personal information.

Skrued is not responsible for the privacy practices, security, or content of third-party websites.

8. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Request information about how we collect and use personal information

To make a privacy request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

10. Marketing Communications

Where permitted by law, Skrued may send promotional offers, updates, and other marketing communications.

You may unsubscribe from promotional emails by using the unsubscribe link included in the email or by contacting us directly.

Opting out of promotional communications will not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, or customer service communications.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, preventing fraud, resolving disputes, and complying with legal obligations.

When information is no longer reasonably necessary, we may securely delete or anonymize it, subject to applicable legal requirements.

12. U.S. Privacy

Skrued operates in the United States and primarily serves customers in the United States.

Depending on your state of residence, applicable state privacy laws may provide additional rights concerning your personal information. We will review and respond to valid privacy requests in accordance with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or applicable legal requirements.

When changes are made, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Skrued handles your personal information, please contact us:

Skrued
Website: Skrued
Contact Us: Contact Us
Phone: +1 719 543 7755
Email: support@skrued.shop
Live Chat: Available through our website
Address: 703 W 9th St, Pueblo, CO 81003, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)